How to Set Up Automated Alerts for POD and Delivery Photo Uploads

Axle Flow now allows you to automate notifications when a driver uploads a Proof of Delivery (POD) or delivery photos. This helps your team stay informed in real time, improving communication and response time.

📽️ Watch Step-By-Step Video 📽️

Step 1: Go to Automation Setup

  1. Click the Automation in the bottom-left corner of the screen.

  1. Select Create Automation.

Step 2: Choose the Trigger

  1. Under Trigger Type, select:
    → When driver clicks on

  1. Under Trigger Option, choose:
    → Upload

This means the automation will trigger when a driver uploads POD or delivery photos from the Driver App.

Step 3: Configure Your Actions

In the Run Actions section, choose what should happen when this trigger is activated.

You can:

  • Send an email to the dispatcher (assigned to the load)
  • Send an email to the customer (if added to the load collaborators)
  • Send an email to specific recipients by entering their emails manually

To email people outside of the dispatch or customer roles:

  • Select “Send an email to other”
  • Enter email addresses separated by commas

Click Submit once done.

Important: Assign a Dispatcher to the Load

For dispatchers to receive automated alerts:

  • You must manually assign them inside the load.
  • Go to Dispatch, open any load.
  • Under the Dispatcher section, select their name from the dropdown.

Summary:

  • Automations can trigger when drivers upload PODs or delivery photos.
  • You can send notifications to dispatchers, customers, or any custom email.
  • Dispatchers must be assigned inside the load to receive alerts.

For any questions, contact support at help@Axle Flow.io.